Customer Service Representative

Position available immediately. Staff will be responsible for overseeing events and classes held at a variety of locations (Stacy C. Sherwood Community Center, Old Town Hall, Blenheim Interpretive Center, and Green Acres) and for maintaining the city’s facilities as assigned. Position reports directly to the Operations Manager.

Position is considered Temporary and will not be able to work more than twelve months consecutively.
Duties: Position involves customer service oriented work and includes managing the front desk of the centers, unlocking rooms for classes, rentals and community groups scheduled to use the location assigned. Setups, breakdowns, stacking of tables and chairs and taking out trash are examples of some of the physical work that is required. Handles registration of classes, printing of rosters, room schedules and class evaluations. Position also takes care of reserving facilities, answering phones and inquiries from the public. Position interacts with prospective clients, showing the premises and answering questions regarding rental of the facilities. Will be trained to operate audio-visual equipment for potential rentals. Check rooms and locking up after use. Custodial duties and helping out with special events will be required.
Requirements: Graduation from high school or GED. Knowledge of Microsoft Office and the ability to learn the registration system (Activenet). Requires ability to deal courteously with the public, communicate effectively orally and in writing and ability to work unsupervised. Requires ability to frequently lift and/or move up to 60 lbs. and occasionally lift and/or move more than 75 lbs.
Hours: Primarily Fridays, Saturdays, and Sundays (5 – 10 hours daily). In addition to weekday needs as well - hours will vary.
Salary: $13.72 per hour, No benefits
Closing Date: Open until filled
 
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If you'd like to apply for a job opening, you may do one of the following:

  • Fill out an Online Job Application Form

  • Download & Save Job Application in MS Word or Job Application in Adobe PDF fill it out and send it to us by US Postal Mail, or send email to Jobs@fairfaxva.gov

  • Leave your name, address and the title of the job position on the recording at 703.385.7861

  • Visit the Personnel Office from 8:30 a.m. to 5 p.m. Monday - Friday, City Hall, Room 331, 10455 Armstrong Street, Fairfax VA 22030.
The City of Fairfax is an Equal Opportunity Employer
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